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Sunday, December 10th, 2023 2:00 AM

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Hallmark Movies

We subscribed to Hallmark in order to watch certain movies, but whenever I try to log into the Hallmark app, it’s asking me to create an account. I can’t log in because I never created an account that way; we simply agreed to the subscription service when we opted to watch the movie. How do I log into Hallmark?

Official Employee

 • 

1.2K Messages

1 year ago

Thank you very much for reaching out to us here @user_sdyj42. Normally you would sign in with your Xfinity username and password if you set that up through your cable box. If you are still having problems you can send us a direct message here with your full name and complete address. 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

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