Visitor

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4 Messages

Friday, January 2nd, 2026 6:21 PM

Guide listing incorrect for MeTV+

The guide listing for MeTV+ has been wrong for quite some time. At first it was just off by an hour, now the shows aren't even matching the new show lineup (still showing last year's lineup).

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Accepted Solution

Visitor

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4 Messages

7 hours ago

I was not able to do the System Refresh via the TV (it kept saying there was a video outage) so I used the Xfinity Assistant via the Xfinity App. It was not successful, as the channel listing is still an hour ahead (Mountain Time Zone) and displaying TJ Hooker but showing Hunter.

Official Employee

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2.5K Messages

user_tqqz8u Hmm, can you please manually power off the box, and then power it back on? That should trigger the box to reach out to refresh. Thank you very much for hanging in here with us through this process. 

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Official Employee

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2.8K Messages

2 days ago

Hi there, @user_tqqz8u Thank you for taking the time to reach out. That sounds really frustrating especially when you’re just trying to enjoy the shows you like. It’s annoying when the guide is not only off by an hour, but now completely out of date with the current MeTV+ lineup. Since it's been a few days since you last posted are you still having the same issues with the channel line up.-Richard

Visitor

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1 Message

17 hours ago

I have had the same issue.  I did a refresh, and it did not help.

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