Visitor
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12 Messages
Guide content error
I have a guide with the NBC Nightly News appearing twice, 4:30 and 5:30. Only 5:30 is correct. How do I report such a problem to someone who might be able to comprehend it? Chat agent had no clue; was fixated on telling me how to delete a recording. This is a guide content management problem.
XfinityChristina
Official Employee
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923 Messages
4 years ago
Hi, @user_0810e9. Are you noticing this issue just the one time, or are you noticing this issue frequently. If it was just the once, we can call that a fluke, but if this is ongoing, we'd need to run through a few steps to troubleshoot your box.
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KT128
New Poster
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8 Messages
4 years ago
Today the whole lineup on Guide for one channel is wrong. Is there a place to report this?
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