Visitor
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1 Message
Green screen appeared in Samsung tv
Second Xfinity box; green screen in Samsung tv when using cable ( tv is just a few months old). All worked yesterday; changed HDMI cables, coax cables. Went and exchanged cable box…still green;
any additional troubleshooting you can suggest?
XfinityRichard
Official Employee
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1.9K Messages
21 days ago
Hi there, @user_b5a7cf I'm very sorry to hear that you are getting a green screen on your TV. Since it's been a few days since you last posted are you still experiencing the green screen? If so, please reach back out to we can troubleshoot further.-Richard
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