New Poster
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3 Messages
Got new modem now Investigation ID, TCM, STARZ...gone
I exchanged my modem, that’s all...was told nothing would change from the channels listing I currently had...everything would be the same..hooked up x1 modem...and activated...turned on tv and noticed I no longer could watch INVESTIGATION ID, TCM, AND STARZ...they are gone..by going to different modem they changed my plan and programs...
Responses
andyross
Silver Problem Solver
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6.8K Messages
2 y ago
The TCM loss had nothing to do with the modem change. That happened most everywhere on October 10 when it moved to the Sports/Entertainment add-on package.
What most likely happened with the rest is that the modem change caused your rate code to be updated to the current one from an older grandfathered code.
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lorio1211
New Poster
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5 Messages
2 y ago
Did the same last year lost ID channel now the TCM network gone, was also promised no changes would be made....
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lorio1211
New Poster
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5 Messages
2 y ago
Like to add I have been with comcast 32 years and this is how I get treated!
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