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Saturday, April 6th, 2024 3:10 PM

golf channel problems

why is this the only channel out of all the hundreds of channels. that goes black, pauses, goes mute...so annoying when watching live events

Official Employee

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1.5K Messages

2 months ago

Hello, @user_llpsaf

Thank you for choosing Xfinity as your provider. Can you provide more detail to the community, so we can work towards a solution? For example, what device is this happening on? Xfinity TV box, Streaming App on a smart TV or mobile device. Have you attempted any troubleshooting on your own or through the tools in the Xfinity App? 

 

 

1 Message

 its been down for 24 hrs here in naples fl....whats going on?

Official Employee

 • 

990 Messages

Thank you, @user_tx535l, for connecting with us here in our community. We are sorry to hear about the trouble with your Golf channel. We are happy to help with some troubleshooting. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us to assist. We look forward to your post.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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