Getting XRE - 03059 Error

@ntsu82 Hey there! Since the troubleshooting didn't help, let's take a closer look. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Please make sure to provide your full name and service address. 

@XfinityJodie Comcast sent a residential and field tech out to resolve this problem. New box and allegedly tuning the signal. Still get this error on sane channels as before. We have a DTA in one room that was fine before they came; now all I get is a service disruption

@stgeorgedragon, thank you for reaching out to us. I'm sorry to hear that having our techs out there didn't resolve the issue. We would like to take a closer look at the issue. Please provide your name and address in a Direct Message.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I get this problem constantly. 

Thank you for bringing this to our attention through this conversation thread, and through our communities page! My name is Tyler, and I understand you are experiencing similar issues, relating to specific channels and networks, correct? If so, can you please click on the chat icon, in the top right corner of this web page, allowing you to then send us a private message, by choosing "Xfinity Support"? Can you please include your full name, and your full address? Thank you in advance, and I look forward to getting to the bottom of this with you!