Tigerrose's profile

New Poster

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4 Messages

Saturday, January 7th, 2023 3:38 PM

Gangs of London season 2 episodes 6-8

​I subscribe to AMC Plus thru Xfinity.  I've been watching the tv series Gangs of London.  Season 2 has 8 episodes but they're only showing episodes 1-5.  The last three episodes have already been released but for some reason I can't watch them thru my Xfinity subscription.  Why is Xfinity keeping those episodes off the air?  Do I have to cancel my subscription to AMC Plus thru Xfinity and subscribe thru the streaming app?​

andyross

Gold Problem Solver

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7.6K Messages

3 months ago

You may have learned why you should NEVER subscribe through a 3rd party. You might be able to log into the AMC+ app on a phone, Roku, SmartTV, etc... You might be able to use the same login as your Comcast email or primary TV account email. If you subscribe DIRECTLY at the services WEB SITE, 100% of your money goes to them, and you can usually log into most any device. It's just not as convenient as the 'instant' logon you may get with a tied-in account. On the other hand, with Roku, on many of the major services that you can also subscribe to through Roku, once you log into one Roku device, other Roku devices will also be logged in, even with direct subscription (non-Roku.)

Official Employee

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885 Messages

3 months ago

Hello @Tigerrose! Thank you so much for reaching out to us here via Forums! I am sorry to hear that only 5 episodes are available via you AMC Plus subscription. Unfortunately, we do not have control over the content that AMC plus chooses to release and make available for customers. You would need to contact the company directly.

 

I am sorry I am not able to help you with this. Let us know if you have any further questions or concerns. 

New Poster

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4 Messages

@XfinitySelena​ Thanks for responding.  I will cancel AMC Plus thru my Comcast account and sign up at their website.

Visitor

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1 Message

@XfinitySelena​ Not sure you understand his original point. AMC didn't just not release the episodes, they are available on all other platforms with AMC subscription capability. Xfinity is the only platform they are missing from. It seems as though it is an issue on your end. In the same boat as the OP, cancelling my AMC subscription through Xfinity. 

Official Employee

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869 Messages

Hi there, @user_a4529, thank you for taking the time to post on our Xfinity Forums and share you experience with us. The network chooses the shows and episodes that want available. We do not control that availability. Are you attempting to watch the episodes on AMC app or through the Xfinity app? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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