tstack's profile

Most Valued Poster


586 Messages

Thu, May 13, 2021 10:38 AM

FX Channel Loud Screeching with sound

Anytime I watch say a Primetime show like Mayans MC as of this instance with the season finale throughout the program the sound is always screeching or Crackling High pitching noise through my sound bar. I'm using the 4k box with comcast. Just wondering if anyone else has issues like this with FX shows.


Official Employee


100 Messages

1 m ago

Hi @tstack

Welcome and thank you for taking the time to share your current audio issue with us through our Forums page! I know any kind of noise during a show would drive me crazy! You've come to the right place and I would be happy to dive this into this concern for you! 

This isn't an issue I have yet been made aware of, but please send me a Peer to Peer message so that we can help :) 

Here are the instructions on reaching us!

• Click "Sign In" if necessary

• Click the "Peer to peer chat" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Comcast Employee.
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