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aceman2113
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Saturday, August 31st, 2024 5:42 PM

Freezing during Clemson versus Georgia game on ABC Network

Is there anyone experiencing freezing on the game against Clemson and Georgia on ABC Network? I keep experiencing freezing on this game on ABC on the X1 TV service, and the Xfinity streaming app.

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12 days ago

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aceman2113

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14 days ago

Now the freezing seems like it's getting worse.

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user_y6lc69

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14 days ago

Both of my tvs and my dads 10 miles away are having problem with ABC with the choppy sound and the picture goes black with lines every so often.  Why is this happening and how do I fix it?

Note: This comment was created from a merged conversation originally titled ABC

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aceman2113

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33 Messages

Yup Same Here,I posted about this to.Happening on the Xfinity Streaming app on ABC as well.

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14 days ago

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aceman2113

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33 Messages

If you have ESPN Plus there are no issues so it's got to be coming from ABC.

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14 days ago

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XfinityGabriel

Official Employee

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1.7K Messages

 

aceman2113, Hi there! Thanks for reaching out. I can understand the inconvenience that is caused when experiencing a freezing picture when trying to watch sports entertainment. I am sorry to learn about this experience. We appreciate you greatly for your patience while waiting for a response. You've reached the right team of specialists to asssit. Are you still experiencing the freezing picture on ABC at this time or has the issue been resolved?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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12 days ago

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XfinityTony

Official Employee

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872 Messages

@user_y6lc69, hi! I am sorry to hear that you are having issues with ABC. Has this gotten better at all over the last couple of days? If it is happening to your dad's service too, it is like an issue with the feed.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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12 days ago

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