Free to me

Why are there channels listed under Free to Me that I used to be able to watch, still listed, but I can no longer can watch?

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XfinityAmandaB

Official Employee

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3.3K Messages

30 days ago

L1ngus Thank you for reaching out for help with the Free to me filters, providing shows/channels you do not have access to. That is a great question. I know some free-to-me options may be available on more than one platform, and only 1 of them provides the free viewing options. If you could provide some more details, like the show you are looking for or the channel you are still seeing, that would be a great help. Also, have you made any recent changes to your account that may have changed the lineup options for your account?

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L1ngus

Contributor

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298 Messages

I've had enough of this nonsense. I want to file a formal complaint. Where is that possible?

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20 hours ago

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U

user_tb4x62

Visitor

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2 Messages

4 days ago

When in INFINITY>SEARCH, I typed in two separate series: White Lotus, then Rooster. Each indicated the video series was "FREE TO ME".

Today I see a bill due August 1st, 2026 for $33+. WHY? What's your story?

Regards [Edited - Personal Information]

(edited)

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Channels and Programming

L1ngus

Free to me

XfinityAmandaB

L1ngus

user_tb4x62

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