U

Visitor

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4 Messages

Monday, October 30th, 2023 12:49 PM

Closed

Foxnews issues

I have xfinity cable subscription. I have a cable box on my down stairs TV. I have a firestick on the bedroom TV. I can watch Fox News on my firestick. Every time I start fox news on my Firestick I have to logout of my service provider and log back in with a code from the TV. I can be watching live fox news. It will buffer and kick me out of live TV and I have to log out and then back in with service provider again. I have never had to do this before. This just started in the last couple of months.

Official Employee

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1.4K Messages

11 months ago

Hello and welcome to Comcast @user_297cd8.  I am sorry to hear that you have been getting kick out and of the Fox news App. You are in the right place and I am happy to assist you today. Now do you use the Xfinity Stream App? Are you experiencing the same issue with our App?  

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