2 Messages
FOX Sports stuttering and pixelating
I first noticed this during the World Series and I see it now on pretty much all sports coverage on FOX. The picture momentarily freezes and jumps, and at other times goes into pixelation. At one time I thought it was happening with all sports, but it only seems to be on FOX broadcasts. I don't know if it is just the local station (I'm using cable TV) or the network feed. At one time I had the online support people do all their resets and signal pulses, but it is still going on. Very annoying.
CCRyanE
Official Employee
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1.1K Messages
2 years ago
Hello @user_vbwuy8, thanks for reaching out for help with your TV and signal. Our team will be glad to take a look at this in more detail. To get started, please use the chat icon in the upper right to enter Direct Messaging. Once there, type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list to send us a message with your full name and address.
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XfinityJustinC
Official Employee
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1.6K Messages
2 years ago
@user_vbwuy8 I appreciate you sending the direct message, I'll follow up with you there to continue with troubleshooting your pixelation issue.
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user_e6dc76
Visitor
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1 Message
1 year ago
Experiencing this same issue on multiple TVs with Fox for Euro2024. Xfinity can you review please?
Thanks,
Tony
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user_wi8k75
1 Message
1 year ago
Sporting events on Fox are blurry and obscured. All other channels are fine. It's only Fox and only during sporting events.
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