1 Message

Friday, March 17th, 2023 12:44 AM


Fox News

On a number of occasions, ONE channel Fox News 814 doesn't work. I find it very suspicious. I have to call and have someone reboot my system. Again, it is always that one and only channel. For the past two evenings at the same time (right before Tucker) it has happened.  And as I said before, this has happened a number of times before.

Problem Solver


908 Messages

9 months ago


Hi there! Thank you for taking the time to reach out to our Digital Care Team about the issue with Fox channel 814! You are in the right place for help looking into this. I will want to review your account and channel lineup in a private direct messaging thread. 


Please send a direct message with your first and last name, as well as complete service address to "Xfinity Support". To do so, click on the chat icon located at the top right of this forums page.
 1. Click "Sign In" if necessary
 2. Click the "Direct Messaging" icon (upper right corner of this page)
 3. Click the "New message" (pencil and paper) icon
 4. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list
 5. Type your message in the text area near the bottom of the window
Press Enter to send your message

2 Messages

5 months ago

This is what I sent to Fox News….
To whom this may concern

I am writing to let you know that I have Xfinity TV which includes Fox News. For the past three month, I have been unable to watch  Fox new on a regular basis as it shows an error box which indicates to try again….virtually impossible. This goes on and off throughout the day. However, for the last few days…no Fox News.  [Edited: "Political"] 
Than you
Sent from my iPhone


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