Woodlands4's profile

New Poster

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2 Messages

Tue, Sep 22, 2020 6:00 PM

Fox News

Why am I able to get every channel right now except for Fox News?

Responses

jav6joev

Bronze Problem Solver

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2.1K Messages

8 m ago


@Woodlands4 wrote:

Why am I able to get every channel right now except for Fox News?


Where are you located, zip code?

New Poster

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2 Messages

8 m ago

The Woodlands, 77381.  Happens occassionally, including the whole evening of the 2018 primaries. 

danpohlig

Frequent Visitor

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6 Messages

8 m ago

When this happens you can check the Xfinity My Account app to see if any TV/channel outages have been reported. Single or multiple channel outages can also be a sign of a signal issue that you may be able to fix yourself by making sure that all of our cable connections - at every wall outlet, splitter and box (including your modem) are as tight as you can get them with your fingers. Then try a System Refresh (hit "A" on your voice remote and select System Refresh) to see if that brings it back up.

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