newmex9991's profile

New Poster


3 Messages

Tuesday, November 22nd, 2022 3:35 PM

fox news unavailable to stream

Why can't I stream Fox News on my Roku TV via the Fox News app? It says I must sign into Xfinity and when I do, Xfinity tells me it's not included in my package and I need to upgrade.

I have uninstalled and reinstalled the Fox News app and the same thing occurs.

Official Employee


674 Messages

2 months ago

Lets look into your plan. Please send us a message. 


Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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