@XfinityRoberto Thanks for the response. This is via comcast dvr box. Only on FNC. Xfinity Stream seems OK. This has been a problem for so many people for so long, isn’t there a solution yet?
Thank you so much for this update. Now I would love to do some more in depth troubleshooting. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
Click the "Peer to peer chat" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hey there @ijfritz, thanks for reaching out! We will be happy to help with your channel issue. Does Fox News skip every time that you try to tune to it?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRoberto
Official Employee
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297 Messages
1 m ago
Hi there @ijfritz. Than you so much for reaching out to us about your issues with Fox News Channel. Are you experiencing this on live TV, on-demand?
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ijfritz
Regular Visitor
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10 Messages
13 d ago
Still no response to my question on this issue.
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