Visitor
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4 Messages
Fox keeps Dropping, Only Fox...
Fox news keeps giving "Unable To Connect". Last week "Support" kept me on the phone for 3 hours, and aftery constant trying to sell Phone and Services, they eventually told me to "Wait and Hour, and it will come back". It took 3 more hours and like magic, it came back.
The services is , Unstable, Unreliable, Inconsistant, and Service is a joke! A very bad joke!
The Fox news keeps dropping Randomly over months...
XfinityEsteban
Official Employee
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137 Messages
1 year ago
Hello, @Supertec2004. I wouldn't want to miss out on any of my channels either. Please allow me to take a look into this for you.
Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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Supertec2004
Visitor
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4 Messages
1 year ago
Block again, all day today! "Sorry Having Trouble Connecting. Our system is unable to connect at this time".
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Supertec2004
Visitor
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4 Messages
1 year ago
Another day, still not fox... Block again, all day today! "Sorry Having Trouble Connecting. Our system is unable to connect at this time".
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Supertec2004
Visitor
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4 Messages
1 year ago
I have now posted on Better Better Business Bureau. Your web page says there are still no outages..... funny huh...
I have also posted 'Direct Messages' twice, no respose there either...
(edited)
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