Frequent Visitor
•
8 Messages
Fox broadcast still in jerky
Why are sporting events broadcast on Fox on Comcast so jerky? Sound is interrupted, video is interrupted. Doesn't happen on many other channels. I see this was a problem three years ago and it still persists.
XfinityShawn
Official Employee
•
863 Messages
11 months ago
@Skindaddy We can definitely help you with your cable concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0