Flyers games - Xfinity records the wrong channel

It's NBSPH that the game was actually on.  Yea, I am in the Philadelphia area.  Is the only answer to manually set these recordings?

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@Meguas wrote:

Hi, I have an issue with auto team recording, instead of recording channel 847 (NBC Sportsnet) it records the 858  (NHL network) which the Flyers are not even on in my area. 

 

I know I could manually record the correct channel but that sort of defeats the purpose of setting up an auto recording. 

 

In talking to some folks in the NASR department this apparently has to do with whoever supplies Comcast the channel lineups? 

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You must be referring to tonight's game, which was televised on NHL Network all over the USA rxcept in the New York and Philadelphia markets. If the program guide mistakenly showed that listing for the NHL Network in Philadelphia, that's why it was recorded. One question: Are you referring to NBC SportsNet (NBCSN) which you typed, or NBCSportsPhiladelphia?

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@Meguas wrote:

It's NBSPH that the game was actually on.  Yea, I am in the Philadelphia area.  Is the only answer to manually set these recordings?

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Try doing a series recording for "NHL Hockey" on NBC Sports Philadelphia - that "should" catch all of the Flyers games that channel airs. The next game on NBCSPH appears to be Thursday.

Leave your team recording in place to catch the games on other channels. Hopefully, it doesn't record each game on NBCSPH twice.

This happened again on 3/6 - Flyers vs Hurricanes.  The game was nationally broadcast... so the DVR record NBCSN (which shows in the DVR as NBCSH) which was a car show instead of the game which was on NBSPH which is my local station since I am in South Jersey.

I did a chat with Xfinity and they "refreshed" my account... which I didn't think would help since the issue is more where Xfinity is getting it's programming sources rather than an account specific thing.