GaryR1's profile

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17 Messages

Wednesday, August 19th, 2026 2:44 PM

Favorite channels disappeared

As of last night, I lost all my favorite channels on my Xfinity cable box for my TV. My favorite channels still appear on my Xfinity stream on my iPhone and Roku, but they're all gone in my Xfinity cable box. I've tried doing a restart. I've also rebooted my modem. Nothing helps. Please fix that issue or tell me why this is happening. Thank you. 

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2 Messages

17 hours ago

Same problem here on my box

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2 Messages

@user_50r25l​ wonder if any comcast person will respond.  I tried dealing with the AI phone and chat [Edited: "Language"] without success.   AI [Edited: "Language"] as does Comcast support.

(edited)

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1 Message

10 hours ago

Lost all my favorites.  Called Xfinity only to find out my bill is going up $600 per year.  Time to move on.

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