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1 Message

Thursday, July 17th, 2025

ESPN/ESPN2 sound dropping out and pixelating

Been experiencing ESPN/ESPN2 sound dropping out and pixelating over many weeks. After many tech sessions by phone, a very long home tech visit, and replacement of all cable box equipment, the issue continues to persist… 

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Official Employee

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2.6K Messages

1 month ago

 

user_u2k6wv, Hi there! Thanks for taking the time to reach out. As an ESPN fan myself, I can understand the inconvenience caused when experiencing those picture and sound issues. You've come to the right place. We are a dedicated team of experts who are dedicated to resolving picture and sound issues over social media. We can help. 

To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

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