1 Message
Espn3
I am getting this message “Espn3 wasn’t in our package or not available in our region” when I try and access the LSU football game here in Houston. I have the Digital Preferred Package. It’s not been an issue until we switched to the Xfi gateway recently.
XfinityEsteban
Official Employee
•
137 Messages
1 year ago
Hello, @user_c00d38. I wouldn't want to be without any of my favorite channels either.
Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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