Visitor

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3 Messages

11/04/2026 9:42 PM

ESPN

On ESPN and ESPN2, video is pixelated and audio garbled. It began after MNF on Oct 26. Turned on ESPN on Nov 2, same issue. No other channels are affected and it happens on all three boxes. I chatted with Xfinity to rectify, they went through all the restart stuff, to no avail. Now I get a message- Unable To Connect.

What do I do now?

Oldest First
Selected Oldest First

Official Employee

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2.8K Messages

2 hours ago

 

user_talieu If you have troubleshooted already with a representative to troubleshoot, then the next best step would be to send a technician out for further review. Did they already get you an appointment when you were in contact with them? 

 

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