Good afternoon user_jdobxy. I can certainly understand it is frustrating if a channel you are trying to watch is not working. I would be more than happy to assist you further. I do have a few questions to better understand the situation. Are you trying to watch ESPN on a traditional cable box? Or are you trying to watch it on the Xfinity Stream app? Are you getting any error messages?
XfinityJon
Official Employee
•
632 Messages
22 hours ago
Good afternoon user_jdobxy. I can certainly understand it is frustrating if a channel you are trying to watch is not working. I would be more than happy to assist you further. I do have a few questions to better understand the situation. Are you trying to watch ESPN on a traditional cable box? Or are you trying to watch it on the Xfinity Stream app? Are you getting any error messages?
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