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Susan38
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Monday, August 17th, 2020 7:00 AM

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ESPN not working

Hey, my tv screen freezes and glitches when I try to watch the channel ESPN it has been going on for several days now and has not gotten better. This only occurs when I try to use ESPN all other channels are working. The audio still comes through, but the picture is frozen. I have tried all the troubleshooting options, but nothing worked. Anyone got any ideas? @espn

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5 years ago

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CCAndrew

Gold Problem Solver

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25.9K Messages

5 years ago

What troubleshooting have you tried?

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bh0

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1 Message

5 years ago

same and see on forums many other people having the same issue. exchanged box. new cables, hours with support. Need solution. 

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Bvaughn3

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1 Message

5 years ago

I am having this same problem!

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jjuszki2

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1 Message

5 years ago

I’m having the same issue. The picture breaks apart and it will not come in clear. Also, the audio goes in and out. Tried refreshing my system on the app and unplugging/plugging my cable box back in.

Really frustrating for what I am paying for the service.

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burney240

Contributor

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18 Messages

5 years ago

I get samme problem with FXM. "will be available shortly." down all day unitl I have to spend 15-20 minutes online or on the phone getting them to fix it.  Quality  keeps getting worse.

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Again

Expert

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31.5K Messages

5 years ago

@burney240 wrote:

I get samme problem with FXM. "will be available shortly." down all day unitl I have to spend 15-20 minutes online or on the phone getting them to fix it.  Quality  keeps getting worse.

Your issue is not the same.  Reboot your box.

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