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user_rdq91v
1st Topic

2 Messages

Tuesday, August 27th, 2024 9:40 PM

Espn not working. All other channels ok

All channels work and connect except espn. Connection times out   Traditional cable connection not xfinity internet

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Updated 

9 days ago

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XfinityLinda

Official Employee

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1.4K Messages

4 months ago

Oh, no! It's hard to watch sports without ESPN. Thanks for meeting us here in our community, @user_rdq91v. You have the right team for assistance. For clarification, you are watching via a cable box not on our Xfinity Stream app? When did the issues start? 

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user_1mfsle

2 Messages

Why is ESPN the only channel not working?? Y’all realize it’s the MLB playoffs, correct??

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3 months ago

0

xfinity_user_sac

Visitor

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1 Message

4 months ago

I am having the same issue that started yesterday.  All other channels fine but ESPN or ESPN2 keeps freezing or will not load at all when changing to channel.  Used the chatbot and did a system refresh this morning.  Worked fine for a while but again started freezing.

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user_j38uum

1 Message

4 months ago

I’m also having this issue with the ESPN app… all other apps work fine. 
cable box was replaced and still having the issue. Error code

APPS-04036

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user_oumdiv

1 Message

1 month ago

I’m having the same error code when trying to open the espn app thru the Xfinity x1 box. The following code appears on the screen after espn app won’t load

Error code: app-04036

all other apps work thru the x1 box. ESPN app works on my Roku tv in my basement so the problem isn’t her ESPN app. Frustrated. 

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XfinityThomasA

Official Employee

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1.9K Messages

 

user_oumdiv - This is not the experience we want! Have you tried troubleshooting this issue using the Xfinity app?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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1 month ago

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leepa05

Visitor

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2 Messages

new xfinity box, 4036 error. works fine on my existing boxes

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21 days ago

XfinityThomasA

Official Employee

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1.9K Messages

 

Thank you for joining the Xfinity Forums community and letting us know, leepa05 . Are any other apps having this issue?

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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19 days ago

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ABC123XYZ

New Poster

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2 Messages

The ESPN doesn’t work through my main x1 box, but works fine on my bedroom tv. It also works on my iPad/iphone. Here’s two workarounds that work: 1). run the ESPN app on the iPad and send it yo the main tv. 2). Open the Disney + app through Xfinity and then open the ESPN app from within the Disney app. I HATE COMCAST/XFINITY!!!

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11 days ago

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XfinityVictor

Official Employee

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952 Messages

 

ABC123XYZ Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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9 days ago

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