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Tuesday, August 27th, 2024 9:40 PM

Espn not working. All other channels ok

All channels work and connect except espn. Connection times out   Traditional cable connection not xfinity internet

Official Employee

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1.4K Messages

3 months ago

Oh, no! It's hard to watch sports without ESPN. Thanks for meeting us here in our community, @user_rdq91v. You have the right team for assistance. For clarification, you are watching via a cable box not on our Xfinity Stream app? When did the issues start? 

2 Messages

Why is ESPN the only channel not working?? Y’all realize it’s the MLB playoffs, correct??

Visitor

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1 Message

3 months ago

I am having the same issue that started yesterday.  All other channels fine but ESPN or ESPN2 keeps freezing or will not load at all when changing to channel.  Used the chatbot and did a system refresh this morning.  Worked fine for a while but again started freezing.

1 Message

3 months ago

I’m also having this issue with the ESPN app… all other apps work fine. 
cable box was replaced and still having the issue. Error code

APPS-04036

1 Message

10 days ago

I’m having the same error code when trying to open the espn app thru the Xfinity x1 box. The following code appears on the screen after espn app won’t load

Error code: app-04036

all other apps work thru the x1 box. ESPN app works on my Roku tv in my basement so the problem isn’t her ESPN app. Frustrated. 

Official Employee

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1.7K Messages

 

user_oumdiv - This is not the experience we want! Have you tried troubleshooting this issue using the Xfinity app?

 

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