Error shows on peacock, “Your xfinity account is already linked to another Peacock account”

My Peacock status shows Activation Required but gives an already linked error.

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XfinityBenny

Official Employee

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1.6K Messages

5 days ago

@user_znuy9y Thanks for posting to the community. That can happen at times. Are you able to log in and enjoy the full Peacock Premium library?

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U

No, my Peacock premium is not activated yet (activation required). When I go to activate and put my logins, it says that your Xfinity account is already linked to another peacock account. I’ve tried all my emails and even fresh emails but nothing works

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2 days ago

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XfinityJohnG

Official Employee

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2.9K Messages

Thank you for attempting all those addresses already. Did you have a prior subscription linked to one of those?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer. tick

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2 days ago

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user_znuy9y

Visitor

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4 Messages

1 day ago

I have never had a paid subscription, however I may have an account, but unsure about it.

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user_znuy9y

Error shows on peacock, “Your xfinity account is already linked to another Peacock account”

XfinityBenny

user_znuy9y

XfinityJohnG

user_znuy9y

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