Error shows on peacock, “Your xfinity account is already linked to another Peacock account”

No, my Peacock premium is not activated yet (activation required). When I go to activate and put my logins, it says that your Xfinity account is already linked to another peacock account. I’ve tried all my emails and even fresh emails but nothing works

Thank you for attempting all those addresses already. Did you have a prior subscription linked to one of those?

@user_znuy9y I'm sorry to hear that you're still unable to login.

Our team is here to help. 

The error you're receiving lets us know there's an account we just need to figure out which email address it's attached to.

It could very well be a third party email address and not your Xfinity email address. 

With that said lets have you try all the email addresses you have old and new and attempt to log in at www.peacocktv.com.

If you're immediately met with pick a plan, there is no active account under this email. Continue testing, if prompted to provide a password, it means that the email address is associated with an account at Peacock. However, this does not mean that the subscription is associated with it.

Can you test this now?

I’ve tried everything, some say pick a plan, and others are not subscribed. Do something other than telling me to retry.

Thank you for trying @user_znuy9y, I would like to assist you further. 

Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message