Visitor
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1 Message
Error code 04036 for Paramount plus
Error code 04036 shows and I can't watch Paramount plus. Yes I have reset and restarted the box multiple times. I see hundreds of posts on this issue. Why isn't Xfinity fixing this! Yes my Paramount plus subscription is through Xfinity.
XfinityDilary
Official Employee
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2.2K Messages
2 years ago
Thanks for posting on our Community Forums, @user_f86b63. I'm sorry to hear about your issues with the Paramount Plus App. Definitely, not the experience we would like you to have. We certainly appreciate your attempts at troubleshooting this on your own. Rebooting the box is always a good start. Let's take a deeper look here and check what's going on. Could you please send our team a private message with your full name and full address? Our team can most definitely take a further look at this issue.
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