Official Employee
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244 Messages
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.
For more information, visit https://www.xfinity.com/facts

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.






user_jhqea9
Visitor
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3 Messages
3 days ago
I’m being as patient as I can. I’m missing ABC and other channels associated with it. I’m shocked at Xfinity for taking so long to resolve this issue. Do something please
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rjc1247
Contributor
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235 Messages
3 days ago
It has been nearly a month, beginning March 31st, since subscribers nationwide have lost numerous TV stations that we have paid for/are still paying to receive. Depending on one's market, affected stations include one or more of the major networks (ABC, CBS, NBC, FOX) plus any one or more of a number of specialty stations (GRIT, Court TV, Laff TV, Bounce TV, ION+, ION Mystery).
And while some of these stations are available by using an over the air antenna, streaming apps, or through the station's website, that doesn't help those of us who routinely DVR our programs to watch at a more convenient time and/or to skip commercials.
It's beyond time that Xfinity resolves this issue and gives us the full range of TV stations we are, and have been, paying for!
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user_vqb2n3
Visitor
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1 Message
3 days ago
Comcast owes us more of an answer and definitely a refund. The regional charge use to show on my bill as a line item but now does not. It was $30 or more as best I can recall. Comcast owes us a clear update and that refund. For many of us who watch only a small number of channels, but pay for 100 or more, it is very frustrating. Feeling like the little guy (me) is being ripped off!!!
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user_n7hvtm
Visitor
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5 Messages
3 days ago
I just received an email stating that xfinity is extending my free Peacock premium for another year. This is not a channel I watch regularly. I would much rather have my local channel ABC back. How can you afford to give a premium channel to customers, but cannot give me a basic channel?
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user_1fv0s2
Visitor
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2 Messages
2 days ago
I would like a realistic date when channel 7 et al is coming back?
It appears the big owners are trying to monopolize the industry. We the people are left out to sea.
We are are tired, very tired of the outrageous cost of cable.
I am expecting a credit.
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user_afb46f
Visitor
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1 Message
2 days ago
Tomorrow on May 1 will mark 1-month that Xfinity cancelled WTVF-Channel 5 here in Nashville, TN. I understand this business and negotiating contracts with cable companies, but this is ridiculous. Xfinity can be expensive depending on in what you got in your package. All customers need to be REFUND for 1-both due to us as customers paying our Xfinity bill prior to the channel being cancelled.
If this prolonged, then we as customers need to cancel Xfinity expeditiously .
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user_yebr3r
Visitor
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1 Message
2 days ago
I totally agree with all the other disgruntled subscribers. If it is not resolved soon I will have to look elsewhere for service. I pay way too much to not be able to access a major network like NBC. I have been a subscriber for MANY years but this is ridiculous. Get with the program and use some of the dollars that we send you every month to settle the contract!! And no apologies or credit given to its subscrtibers? What kind of business model is that? We should be credited because we can't access networks that we pay for.
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user_rrotww
Visitor
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2 Messages
1 day ago
Bring back ABC local and national programming!
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user_3dl8cs
Visitor
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1 Message
1 day ago
This is ridiculous? ABC is one of the 3 major networks. 95% of what I watch is on ABC. I’m losing patience. Will be changing cable companies if it’s not back soon!!!!!!
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user_4cp5v4
Visitor
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2 Messages
1 day ago
This is ridiculous that we get no real relief for the loss of ABC.. what will be done for customers? Why haven't you found an alternative or worked hard to come to a solution to this problem.
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user_620lvh
Visitor
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1 Message
17 hours ago
Will we get a discount on our bills for this current situation? Frankly not having local ABC in Denver is bit frustrating and I am tired of having to deal with Xfinity customer service to resolve issues. It's a horrible experience and I have to waste a lot of time any time I do have to contact them.
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Kricha3920
New Poster
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4 Messages
16 hours ago
Please bring back Fox. It's ridiculous that you cannot come up with an agreement. I pay a huge amount of money to you each month! I would like a refund of the amount I'm being charged for a station I can't have!
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user_efpnpw
Visitor
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1 Message
12 hours ago
I understand how it works and that you pay for programming but you need to get it resolved, lost revenue from customers who leave because of this matter are also not good for you. I have been a Comcast customer for probably 30 years and even though I can get the content I want much cheaper, I have chosen to stay for convenience. You give cheap deals to new customers but do nothing extra for long term customers like me and now you can't even provide one of the basic stations we tune into every single day. This is probably going to be the last straw and if I switch to streaming, which will save me a bunch of money, I am never coming back to you. If not resolved in the next week or two I am done. Suspect I am not the only one.
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user_twcexk
Visitor
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1 Message
11 hours ago
need to bring abc back
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user_ca38b4
Contributor
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16 Messages
11 hours ago
We’re senior citizens and are getting really squeezed by high costs on EVERYTHING!
Now Xfinity is not even giving us what we’re already overpaying for. 🤬
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