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Official Employee

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243 Messages

Tuesday, March 31st, 2026 8:21 PM

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.

 

Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.

For more information, visit https://www.xfinity.com/facts

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user_613p2q

Visitor

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2 Messages

6 hours ago

Really...can't watch playoffs news, any ABC disney...what am I paying $250/ month for...looking good for better options 

Note: This comment was created from a merged conversation originally titled Abc

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XfinitySean

Official Employee

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641 Messages

Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts.

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21 hours ago

0

user_zgrtq7

Visitor

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2 Messages

6 hours ago

When will you have WPTV back live on your system? 

Note: This comment was created from a merged conversation originally titled NBC Affiliate WPTV

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user_g0dy8t

Visitor

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2 Messages

6 hours ago

When are you going to bring abc back if your not I will be canceling my Xfinity!

Note: This comment was created from a merged conversation originally titled ABC

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user_9ffa05

Visitor

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3 Messages

I just contacted Xfinity and this is what I was told. Then the agent ended the chat and did not even let me respond. Nor did he actually do anything about a refund. Guess we’ll be finding a new provider. In the world today with all of the options, no one has to put up with this. 

“As a customer myself, I understand the value of stable services, and we are extremely sorry for this issue.

However, the partnership with the channel lineup has been canceled, and the ABC channel will be removed from the cable. It will not return with Xfinity. I sincerely apologize for this, but we can assist you with a refund for this channel. Thank you so much for choosing Xfinity! Have a great day, and I hope your day ends on a positive note.

Bhumi left the chat.

Live chat ended.

Thank you for contacting us.”

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3 days ago

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XfinityAlfonso

Official Employee

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2.6K Messages

Hello user_g0dy8t thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 day ago

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XfinityAlyssaA

Official Employee

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2.6K Messages

Good evening @user_9ffa05, and thank you for reaching out on our Community Forums, we appreciate it. On March 31, 2026, Comcast’s agreement with E. W. Scripps to carry its programming expired.

 

 

Comcast compensates programmers to deliver the entertainment, news, and sports our customers value. We work to negotiate fair and reasonable terms to ensure the best value for customers, especially given the many ways content can be accessed today. While Comcast has made multiple reasonable proposals, E. W. Scripps has not accepted them. We continue working toward an agreement that would allow this programming to return under fair pricing and terms for our customers.

 

For additional details, please visit: https://www.xfinity.com/support/articles/ew-scripps-agreement-expired.

 

Comcast is proactively issuing credits to some Xfinity Video customers who:

  • Lost programming due to the E. W. Scripps contract expiration and
  • Pay an itemized Broadcast TV (BTV) fee

Credit amounts range from $1.70 to $9.62, depending on individual customer circumstances.

 

Please note:

  • Only customers who pay a Broadcast TV (BTV) fee are eligible for a credit.
  • Customers who do not pay a BTV fee will not receive a credit.

Eligible customers will receive their credit on May 1 or on their next billing cycle. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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23 hours ago

0

jrmr47

Visitor

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2 Messages

5 hours ago

Please bring back NBC, we are paying for channels that we are not able to view.  We deserve a refund for the time with out these channels.

Note: This comment was created from a merged conversation originally titled NBC / Scripp news

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BitsyB

Visitor

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6 Messages

5 hours ago

Will I get  a credit from Xfinity for no FOX?

Note: This comment was created from a merged conversation originally titled No FOX channel 13

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XfinitySean

Official Employee

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641 Messages

Hey there BitsyB, we appreciate you joining us here on the community forums! Is the channel not working at all for you? If so, are you receiving an error code or message when trying to access it, or do you just get a blank screen?

 

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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15 days ago

BitsyB

Visitor

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6 Messages

The screen says: This channel is unavailable 

Our contract with Scripps, the owner of this channel has expired. 

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15 days ago

0

BitsyB

Visitor

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6 Messages

I replied that it has a message about Scripps owning channel and refusing to accept Xfinity offers.

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15 days ago

0

XfinitySean

Official Employee

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641 Messages

Thanks for clarifying! We don't have information about a credit for the expiration just yet, but please know that Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/programmingchanges.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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15 days ago

0

bri_c

Visitor

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19 Messages

This is FOX! Not ESPN 8. to make this channel unavailable on a current sub subscription and to not give a credit is insane. if this were football season, it would be outrageous.

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10 days ago

0

user_jl32yx

Visitor

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8 Messages

5 hours ago

Please put WXYZ Channel 7 Detroit back on the air!

Note: This comment was created from a merged conversation originally titled WXYZ channel 7

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user_agnv4h

Visitor

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2 Messages

5 hours ago

Xfinity / Comcast has had no problem constantly raising cable plan rates every chance you get. NOW you claim poverty since Scripps (WXYZ ABC Detroit here)isn't meeting your demands?

SO, when do viewers get a refund on OUR monthly bills for a very valuable channel service YOU are no longer providing US ??

Settle this, bring back our programs! Currently we're watching them on YouTube and Firestick - So. You can be replaced. 

Very Unhappy Customer - Canton Michigan

Note: This comment was created from a merged conversation originally titled scripps channel 231 wxyz abc -

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user_jk7dhf

Contributor

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21 Messages

20 minutes ago

Hi Xfinity Team,

I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.

As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.

At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.

If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.

I am requesting:

  1. A clear explanation of why this decision was made
  2. Information on whether Scripps programming will be restored
  3. An adjustment to my bill to reflect the loss of these channels

I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.

Note: This comment was created from a merged conversation originally titled Poor Decision to Drop Scripps

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