Official Employee
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243 Messages
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.
For more information, visit https://www.xfinity.com/facts

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.






user_613p2q
Visitor
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2 Messages
7 hours ago
Really...can't watch playoffs news, any ABC disney...what am I paying $250/ month for...looking good for better options
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user_zgrtq7
Visitor
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2 Messages
7 hours ago
When will you have WPTV back live on your system?
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user_g0dy8t
Visitor
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2 Messages
7 hours ago
When are you going to bring abc back if your not I will be canceling my Xfinity!
3
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jrmr47
Visitor
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2 Messages
7 hours ago
Please bring back NBC, we are paying for channels that we are not able to view. We deserve a refund for the time with out these channels.
0
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BitsyB
Visitor
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6 Messages
7 hours ago
Will I get a credit from Xfinity for no FOX?
8
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user_jl32yx
Visitor
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8 Messages
7 hours ago
Please put WXYZ Channel 7 Detroit back on the air!
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user_agnv4h
Visitor
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2 Messages
7 hours ago
Xfinity / Comcast has had no problem constantly raising cable plan rates every chance you get. NOW you claim poverty since Scripps (WXYZ ABC Detroit here)isn't meeting your demands?
SO, when do viewers get a refund on OUR monthly bills for a very valuable channel service YOU are no longer providing US ??
Settle this, bring back our programs! Currently we're watching them on YouTube and Firestick - So. You can be replaced.
Very Unhappy Customer - Canton Michigan
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user_jk7dhf
Contributor
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21 Messages
2 hours ago
Hi Xfinity Team,
I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.
As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.
At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.
If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.
I am requesting:
I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.
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user_25webg
Visitor
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1 Message
2 hours ago
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