Official Employee
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243 Messages
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.
For more information, visit https://www.xfinity.com/facts

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.






user_1jeg8c
2 Messages
3 days ago
[Edited: "Language"] Why do I keep paying for so much money for many channels that I don't even want, but the ones that I do (local channels by the way), are no longer available? Really need to re-think this.
(edited)
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user_23c4le
Visitor
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2 Messages
3 days ago
WXYZ is gone from my xfinity line up, please give it back.
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user_a4bisw
Visitor
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1 Message
3 days ago
Please bring Channel 7 back. Majority of the shows I watch is on this channel. Looking into buying an antenna and cancelling.
1
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Tmb1224
Visitor
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1 Message
3 days ago
We have lost NBC here in Colorado Springs however, NBC in Denver is still broadcasting. And Colorado Springs still has ABC and Denver does not. This could be a simple programming change by Xfinity to switch the two channels temporarily and broadcast the Denver channel in Colorado Springs and vice versa. Not hard to do, and a good faith gesture for your already overcharged consumers.
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user_pin33p
Visitor
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2 Messages
2 days ago
I need a refund for the entire time any Scripps channels are unavailable.
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user_um9mlg
Visitor
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1 Message
2 days ago
Will we be given a credit for the days/weeks that we go without ABC programming?
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user_o4mf8
New Poster
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2 Messages
1 day ago
4-27-26
Missing FAVORITE channel.....WXMI.....so I am holding monthly payment until SOMEONE responds...also,
why haven't you issued a credit for this???
We have been customers for 25ish years........very frustrating....am AGAIN considering other options.....
PS.....customer service is BEYOND LOUSY...yes, that's exactly what you want.
Chris & Gary [Edited: "Personal Information"]
(edited)
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user_bz8eqw
Visitor
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2 Messages
1 day ago
Can't get NBC or GRIT
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user_ypal6x
Visitor
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1 Message
1 day ago
Settle already and bring back ABC!!!!!!!!!!!!!
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user_ojh3x5
Visitor
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2 Messages
23 hours ago
Enough all ready, please return wptv.
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user_y5uice
Visitor
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1 Message
22 hours ago
If it is not back in a week, why should I not just switch to Verizon Fios?
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user_cchg0a
Visitor
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2 Messages
22 hours ago
Please put back NBC back on my xfinity. We as customers should not be penalized for ongoing negotiations when every year you increase prices anyway. I want to be able to watch the KY Derby next weekend. We should refunded for all the time we could not have access to NBC.
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user_alee0r
Visitor
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2 Messages
21 hours ago
When will the Scripps contract be finalized? And are you issuing credits to customers. I fail to understand why xfinity could not anticipate the contract end and negotiate a fair price in advance to provide continuity of service to customers. The subscription rate is already outrageous. This inconvenience is one more reason for me to seek entertainment elsewhere.
2
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AzulDiabolus66
Visitor
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8 Messages
20 hours ago
How do you lose access to (free) over the antenna programming?
How do you charge people $300.+ and cant afford free over the antenna programming?
Why should this cost come out of my pocket?
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AzulDiabolus66
Visitor
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8 Messages
20 hours ago
You've already addressed how useless you are getting our channels back.
Why have you never addressed what is happening with our money that we are paying you for these services?
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