Xfinity Support's profile

Official Employee

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243 Messages

Tuesday, March 31st, 2026 8:21 PM

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.

 

Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.

For more information, visit https://www.xfinity.com/facts

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Visitor

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1 Message

3 days ago

Commenting from Murfreesboro, TN - So fix the problem. Pay them more money and pass the increase along to us, the consumers. Isn’t this what you NORMALLY do? And let me ask this, since you are paying them NOTHING now, why haven’t you lowered my bill (just making additional profit, huh?). Oh yes, in my case I am missing 1/2 of my normal programming because I watch CBS for news and much of their regular programming, so deduct MORE from my bill. Remember, I do have alternatives and I will not worry a bit about dropping ALL of the services I get from Comcast. It’s no problem.

I would appreciate a response.

Official Employee

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1.1K Messages

Hello @user_2u61qk, Beginning May 1, partial credits will start being applied for customers in affected areas who have the Broadcast TV Fee listed on their statements. Please keep an eye on your upcoming billing statements that generate after May 1, as the credit should be reflected there.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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2 Messages

3 days ago

Xfinity being with EW Scripps in Detroit market. Xfinity had blocked out all ABC and affiliates stations for 4-8 weeks but not discounted or bill. Requesting refund for the time the stations have been blocked, provide the stations going forward or remove a significant portion of our bill

Note: This comment was created from a merged conversation originally titled xfinity not providing ABC network but not discounting bill

Visitor

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1 Message

3 days ago

When are we getting a discount for missing 1 of 3 major network local affiliates while continuing to pay $30 a month extra for local broadcast channels. 

Visitor

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1 Message

2 days ago

It is extremely frustrating when we are already paying a lot of money for services and they you all can't come to an agreement then we are expected to pay even more to be able to continue watching.  No wonder everyone is now using other options to watch TV.  

2 Messages

2 days ago

[Edited: "Language"]  Why do I keep paying for so much money for many channels that I don't even want, but the ones that I do (local channels by the way), are no longer available?  Really need to re-think this.

(edited)

Visitor

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11 Messages

2 days ago

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally, customers should be seeing a reduction in our monthly rate now that you've eliminated channels that were in our package.

Note: This comment was created from a merged conversation originally titled When will ABC stations be reinstated?

Expert

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34.1K Messages

It's not Comcast's profit; they don't want to pay any more like you don't want to pay any more.  It's Scripps that is demanding more in carriage fees.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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Contributor

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25 Messages

How much will we receive as a refund for this debacle?

Visitor

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16 Messages

i am paying over 200 dollars and you are taking my channels away. really?  you all are not serving the customers that you are paying you

Visitor

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16 Messages

i pay over 200 dollars per month and you are not honoring your part.  this is ridiculous.  This better be rectified soon or i will cancel and do everything in my power to let others know that you are a business that takes advantage of their customers. 

Visitor

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9 Messages

Tomorrow is my deadline for comcast to get abc back. If it's not it's bye bye comcast. I've had enough of their [Edited: "Language"]

Visitor

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2 Messages

1 day ago

WXYZ is gone from my xfinity line up, please give it back.

Note: This comment was created from a merged conversation originally titled Why can't I get wxyz?

Visitor

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3 Messages

This issue needs to be resolved immediately! We pay enough for cable and this is not acceptable!

Official Employee

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192 Messages

@user_23c4le thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you love, and a number of reasonable offers have been made that they haven’t accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience. For more information, visit https://www.xfinity.com/facts

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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2 Messages

18 hours ago

I need a refund for the entire time any Scripps channels are unavailable.

Note: This comment was created from a merged conversation originally titled Channels Removed

Visitor

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1 Message

17 hours ago

 Will we be given a credit for the days/weeks that we go without ABC programming? 

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