Official Employee
•
242 Messages
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.
For more information, visit https://www.xfinity.com/facts
I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.
ksx
Visitor
•
2 Messages
5 hours ago
Xfinity needs to settle their differences with scripts. Our association just extended their contract with you all. I have a half an ocean to go with hot wire or someone else. You are holding the customers hostage. Xfinity is a beast as far as I’m concerned, and this needs to be resolved. I am very, very, very unhappy with Xfinity and so is a majority of people that have your service. Think about it
0
0
user_jl32yx
Visitor
•
1 Message
4 hours ago
Please get WXYZ Channel 7 Detroit back on the air ASAP!
0
0
user_jk7dhf
Contributor
•
20 Messages
1 hour ago
Hi Xfinity Team,
I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.
As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.
At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.
If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.
I am requesting:
I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.
2
user_gtvtjp
Visitor
•
2 Messages
26 minutes ago
I am not getting abc anymore. Why
23
0
luckybaron
New Poster
•
7 Messages
24 minutes ago
Bring back channel 7 or start refunding $
0
0