U

Visitor

 • 

1 Message

Tue, Sep 7, 2021 5:04 PM

DVR records programs on PBS (KUHT Houston) starting 5 minutes late

This is NOT a program guide or show running over issue. If I set a program to record, and then simultaneously watch the program live, the live program starts and ends on time. But if I go back to the recording, it starts 5 minutes late. This problem happens on every program, all the time, but only on channel 608 KUHT Houston.

Official Employee

 • 

553 Messages

2 m ago

Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. I can definitely understand the frustration if you are missing the first 5 minutes of a recording. It's the worst coming into a show and not knowing what you missed! Have you tried to change the start time of the recording to have it start earlier to see if that catches all of the show? This link provides the directions on how to set that up: https://comca.st/3ySgjU0. Please let me know if this works.

New to the Community?

Start Here