dannys22's profile

New Poster

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9 Messages

Thu, Apr 1, 2021 11:51 PM

DVR Recording

I'm considering changing from DISH to Xfinity because I've lost NBCSports Bay Area and California. My DISH Hooper will allow me to record up to 16 different shows, does Xfinity have a recording limit as to the number of recording happening at the same time? 

Thank you for the help.

Danny

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Accepted Solution

BruceW

Gold Problem Solver

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22.3K Messages

1 m ago

... does Xfinity have a recording limit as to the number of recording happening at the same time?

https://www.xfinity.com/support/articles/x1-dvr-whole-home-scheduling-faqs says, in sentences that seem to contradict each other:

X1 DVR has six tuners, meaning you can record up to six programs simultaneously. If you have multiple X1 DVRs, you can record more programs simultaneously. However, having multiple DVRs will not increase the number of simultaneous recordings.

Several other support articles also state that the limit is 6 simultaneous recordings.

ThatDonGuy

Problem Solver

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459 Messages

2 m ago

It may depend on the specific DVR box. I want to say that the maximum is six, but I'm not 100% sure about that.

New Poster

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9 Messages

1 m ago

THANK YOU for the answer, appreciate the help.

Danny

Official Employee

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119 Messages

Hi there, @dannys22! We offer a few different DVR types, but I recommend checking out https://comca.st/3d7jXBE! We offer up to a maximum of 6 shows at once for recording, but it does depend on equipment type. We also would love to further review options/offers with you if you'd like. Please feel free to send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. 

I am an Official Comcast Employee.
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Visitor

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1 Message

1 m ago

Yes.  Xfinity will only let you record 2 channels at the same time. 

BruceW

Gold Problem Solver

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22.3K Messages

1 m ago

... Xfinity will only let you record 2 channels at the same time.

That's true for legacy service and perhaps some of the "cloud DVR" services, but physical X1 DVRs should be able to record up to six programs simultaneously.

(edited)

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