DVR Recording All Episodes Instead of Just New

I have the DVR set to record only new episodes of numerous TV series and, for the vast majority of them, the DVR records only new episodes. However, there are 2 TV series where the DVR records all episodes. For both TV series, I have the DVR set to record from a specific channel and save all (new) episodes. I have gone into the record options for both series numerous times and confirmed that both are set to record new episodes only.

It is getting very frustrating when I scroll through the list of scheduled recordings for the next week or two, to have to keep canceling all of the repeat episodes of the 2 shows. Also, many times when I have scrolled ahead to a week or more in the scheduled recordings and deleted a repeat episode, instead of staying where I was in the list, it will go back to the very beginning. Then, I have to scroll through numerous days of recordings to get back to where I left off.

I did see three previous posts for this/similar problem. Two of the posts are closed so I can't post/reply to them in the third one, the user apparently had the DVR to record all episodes.

Responses

ThatDonGuy

Problem Solver

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833 Messages

3 years ago

I can think of two reasons why this would happen.

First, check the listings for the repeat episodes that have not recorded yet. Does it list an original air date? Sometimes it lists just a generic description, which means whoever got the listings doesn't know if it's new or a repeat. By default, Xfinity's DVR treats these as new, as it feels you would rather get an episode you already recorded than not get an episode that you didn't record yet.

Second, I think there's some sort of "time limit" after which it will record episodes even if they are repeats, but I am not entirely sure how that works.

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user_b6e691

Visitor

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4 Messages

@ThatDonGuy I totally understand what you're saying as far as how some TV series provide an air date and others provide only a generic description and how the DVR might treat the latter. However, on the only two TV shows I'm having this problem, one does not provide an air date and the other does. The DVR scheduled to record 13 episodes of the one that does have an air date and time. The 13 episodes are airing back-to-back tomorrow evening through Monday morning. When I clicked on them, all 13 episodes are showing the same air date and time - 6/23/22, 3PM. So, I went to 6/23/22, 3PM on the on-screen guide, and an episode of the show is scheduled to air at that time. But, it clearly states that it is a repeat. Oddly, the DVR did not schedule that episode to record but did schedule the 13 episodes airing tomorrow and Monday that claim to have the same air date and time. Also, there are other TV series I have set to record only new episodes of and some of them provide only a generic description and the scheduled recording date and time, but not the air time. However, they do indicate if each episode is new or a repeat.

3 years ago

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CCShan

Official Employee

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443 Messages

3 years ago

Hi there @user_b6e691 Thanks so much for taking the time to reach out to Xfinity Support with Digital Care here on our Community Forum! We are so glad to hear from you and want to assist in any way that we can with your DVR concern. I wanted to check to see if you'd taken a look at the air dates per the above recommendation and if so, what you noticed there?

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user_165466

Visitor

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2 Messages

2 years ago

I have this problem, too. Sadly, I cannot go back to att uverse (with which I never had this problem) until next year. Xfinity always records repeat episodes for me, even when I have the options set to only record new ones. Such a nightmare; especially for those of us with limited time (i.e. everyone lol). I've stopped watching shows I love bc of this annoyance. Xfinity also doesn't offer the option to only record the show at certain times (which would eliminate the problem, as new episodes general air on a specific day at a specific time, right).

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user_b6e691

Visitor

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4 Messages

@user_165466 Thanks for your post. It's nice to know someone else shares my pain. I didn't have this problem with Verizon Fios, and I could also record shows at a specific time. I too have stopped setting series recording for many of the shows I like because of this problem.

Unfortunately, Verizon Fios is not available where I now live. At least you can go back to ATT Uverse. I live in a very small development 4 miles + off the main road from where the nearest Verizon fiber optic cable is. I doubt seriously if I will ever see Verizon Fios where I am now. I do check occasionally for its availability, but I can't see them ever running fiber optic that far for a development with only 15 houses.

2 years ago

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user_165466

Visitor

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2 Messages

2 years ago

I have this problem, too. Sadly, I cannot go back to att uverse (with which I never had this problem) until next year. Xfinity always records repeat episodes for me, even when I have the options set to only record new ones. Such a nightmare; especially for those of us with limited time (i.e. everyone lol). I've stopped watching shows I love bc of this annoyance. Xfinity also doesn't offer the option to only record the show at certain times (which would eliminate the problem, as new episodes general air on a specific day at a specific time, right).

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Channels and Programming

user_b6e691

DVR Recording All Episodes Instead of Just New

ThatDonGuy

user_b6e691

CCShan

user_165466

user_b6e691

user_165466

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