DVR not able to record anything.

Sometime last night I ran into the DVR will not record any shows programmed to record. Also under the section where Scheduled recordings are located, that completely disappeared and pops up with no recordings scheduled. DVR space is not full either. Just to clarify, I go to any random channel and select to record now with a timer, and i get the famous red circle with hash line through it. I just got back with your service 2 months ago after having Dish Network for years. This mishap should be the least of my problems, and it needs to be fixed. Don't need the run around. If you have to have a tier 2 technician figure it out then lets get this figured out and corrected.