lbl's profile

Visitor

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1 Message

Tuesday, September 3rd, 2024 1:35 PM

duck football

Is the issue with broadcasting the duck football games resolved yet -- I have paid for the football upgrade to watch on 726 but its hasn't happened yet... 

Contributor

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107 Messages

13 days ago

it has not been resolved

Official Employee

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1.5K Messages

11 days ago

 

lbl Thanks for reaching out with your concern of duck football games. I would be happy to look into why you are not getting the games you want to watch. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

Contributor

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107 Messages

@XfinityEricB​ 

you already know the reason why.

It's because comcast is the only provider not to pony us the extra $$ for the areas that are newly IN-market for the big ten network. (west coast states/non core Big 10 states)

Visitor

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2 Messages

Has anyone actually heard back from Comcast on this issue?

Official Employee

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1.4K Messages

 

user_7d4fd8 At this time we do not have the rights, currently, to broadcast games airing on Big 10 Network for the following teams: University of California Los Angeles (UCLA)
University of Oregon (U of O)
University of Washington (UW)
University of Southern California (USC)

 

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Visitor

 • 

2 Messages

11 days ago

This problem between Comcast and The big ten needs to be addressed immediately. This merger has been going on for Months, why wasn't it solved before the season started.

1 Message

9 days ago

Always about the money at the customers expense. Time to look for a new provider!!!  

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