Cakeco15's profile

New Poster

 • 

1 Message

Sunday, December 15th, 2019 9:00 AM

Closed

Displeasure

I was having trouble with my reception. All of my DVR programs were disappearing and I had to unplug and replug for them to be restored. This happened three or four times each day. The techician said that I needed to upgrade the boxes, which I did. However, I was not told that by getting a new package, I would lose WE TV. If I had known this, I would not have agreed to the change. Since I was grandfathered on WE, I would like to have it reinstated. I don't feel that this is an unreasonable request.  Thank you.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

31.9K Messages

6 years ago


@Cakeco15 wrote:

I was having trouble with my reception. All of my DVR programs were disappearing and I had to unplug and replug for them to be restored. This happened three or four times each day. The techician said that I needed to upgrade the boxes, which I did. However, I was not told that by getting a new package, I would lose WE TV. If I had known this, I would not have agreed to the change. Since I was grandfathered on WE, I would like to have it reinstated. I don't feel that this is an unreasonable request.  Thank you.


You were grandfathered in with WE, but when you made the changes you lost that option.

forum icon

New to the Community?

Start Here