Visitor
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1 Message
Disney / NFL Network talks and business relationship?
I doubt I need to explain the problem that I have with NOT having access to the NFL Network in spite of the fact that I pay for the access. The word on the street is that negotiations are stalled and no one is talking.
Come on folks...first preseason game is tomorrow. I have not had any of the preseason info that the NFL offers.
Suffice it to say...your customer service is being tested again in something you should know how to handle by now.
[Edited: "Personal Information"]
(longggg time customer of Comcast)
XfinityAmira
Official Employee
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4.9K Messages
3 hours ago
Hi user_3o9xcs0! Thanks for reaching out on our Xfinity Forum, and I absolutely understand your concerns. Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming.
Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a deal that Comcast believes is fair for its customers. Comcast continues to work toward bringing back this programming, but only with fair pricing, terms, and conditions for its customers.
We know unexpected changes to your TV lineup can be frustrating, and we apologize for any inconvenience. For more information, you can visit xfinity.com/programmingchanges.
Comcast is actively working to negotiate a new agreement that offers fair pricing and terms for customers, aiming to restore access to this programming in the future. At this time, we don't have any more details as to exactly when.
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