Greetings, @Cookiesmash! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are not able to access Disney Jr or Nick Jr. As a parent I certainly know important it is to have access to these channels. I would like to have a look into the account and see what could be going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
I am an Official Comcast Employee. Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!
Responses
ComcastMichael
Official Employee
•
2.9K Messages
6 m ago
Greetings, @Cookiesmash! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you are not able to access Disney Jr or Nick Jr. As a parent I certainly know important it is to have access to these channels. I would like to have a look into the account and see what could be going on. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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