tmanbt's profile

Frequent Visitor

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12 Messages

Mon, Sep 9, 2019 1:00 PM

Disney + app

Any plans to add disney plus streaming as an app on X1 dvr ?

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Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

Subscribe and download the applicable mobile app. Not available on X1. Google is your friend, Disney has nothing to do with Comcast

New Poster

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1 Message

1 y ago

SO, what is the workaround to get Disney Plus on TV since Xfinity does not offer? Hamilton coming tomorrow!! I want to watch it on my TV. 

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

The workaround is to use equipment that you can download their app to. Maybe you should look to Disney Plus faq got equipment compatibility, as it has nothing to do with Comcast.
murka1951

Frequent Visitor

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6 Messages

1 y ago

I accessed it via amazon and the fire stick.

New Poster

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1 Message

1 y ago

I subscribed to Disney Plus to watch Hamilton. My voice remote tells me it is not offered. Can this be true? Is Xfinity missig out on the TV event of the decade?

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

True, it’s not available, there’s no partnership between Comcast and Disney. You’ll have to find a different way to download the app to watch.

New Poster

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3 Messages

1 y ago

I read that Comcast (Xfinity) "does not support ABC Corporation" (the parent company of Disney / Disney+.   They don't get along.  So ridiculous.  We've paid a ton of money to Comcast over the past 30 years.

New Poster

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3 Messages

1 y ago

I thought a workaround for watching Hamilton on Xfinity was an Amazon Prime Video subscription, which I have, and then access Disney+.  l can access Disney+ that way....can see all kinds of Disney stuff......just not Hamilton.  Why?

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

I thought a workaround for watching Hamilton on Xfinity was an Amazon Prime Video subscription, which I have, and then access Disney+. l can access Disney+ that way....can see all kinds of Disney stuff......just not Hamilton. Why?

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Simply, content providers don’t provide as much content as in their own streaming services, it’s their right.

Disney is the parent company of ABC, not the other way around. Them getting along or not has no consequence on how much you pay. Not all companies have to work together.
andyross

Gold Problem Solver

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7K Messages

1 y ago

Why did you sign up for a service without checking if you had access to it first? As noted, it is not available through X1. If you have a Smart TV, it might be available on that. Otherwise, you will need to use a 3rd party box like a Roku, Apple TV, Chromecast, or Amazon Firestick.

New Poster

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1 Message

1 y ago

I’m disappointed that Disney Plus is not made available to our family as part of our significant monthly investment in Xfinity.com. Why is this the case? I have read that it is about personal issues between C-suite and nothing to do with customer needs. Disappointing at all levels and a good reason to seek an alternative service.
CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

Disney and Comcast are major competitors that’s a big reason. You can access it through the Amazon Prime app if you have a subscription.

New Poster

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1 Message

1 y ago

I just signed up for Disney+. How do I get it to my TV with an X1 box?

Rustyben

Expert

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24.1K Messages

1 y ago


@Dzonit20 wrote:

I just signed up for Disney+. How do I get it to my TV with an X1 box?


Disney has not given the X1 box an App to use and nothing has been announced as in the works. 

CCAndrew

Gold Problem Solver

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25.9K Messages

1 y ago

There is no partnership between the two companies, you’ll have to find a different means to watch it. If you have Amazon Prime you can access it through the X1 app but from what I understand some content may not be available

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