Visitor

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5 Messages

Tuesday, April 26th, 2022 7:52 PM

Closed

Decades TV

In Portland, Decades (1162) seems to have been replaced overnight by "Story TV". And when I say "Decades Channel" into my remote, it goes to the "Sports Grid" channel, but description says "Decades." So where did Decades go?

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Visitor

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1 Message

3 years ago

My question too!  I’m so sick of these games.

Official Employee

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2.1K Messages

3 years ago

Hello, and thank you for reaching out with your concern about the Decades network being either replaced, or moved. I would be happy to look into this matter with you to help in any way I can. Can you send us a private message with your full name, name of account holder (if different), and service address? To send a private message, please click the chat icon next to the bell in the upper right corner. Click the “notepad and pen” button. Send the full message to our shared support handle “Xfinity Support”. We look forward to hearing from you!

 

Visitor

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2 Messages

3 years ago

Exactly my concern  -  Have been a Decades viewer for years - StoryTv does nothing for us!

Official Employee

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1.5K Messages

Hello all, 

 

It looks like the channel was moved to 1162. In order to enjoy the channel you will need an IP-capable device (example Xfinity X1) in order to view the channel. 

 

Please let us know if you any issues accessing the channel.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Visitor

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1 Message

Sorry to disagree with you XfinityGabby but Decades WAS on 1162. Now it is nowhere to be found, as the first poster mentioned. This was from a low power station in Astoria, KPWT, and I, too, would like to have it returned to your lineup. Thank you.

Official Employee

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2.3K Messages

Thank you for your feedback and for commenting here on the Xfinity Forums about Decades. It's important to us that you're able to enjoy your favorits and we'd appricate the opportunity to take a closer look and assist. Could you please send our team a message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it.

I also wanted to provide this link which allows you to share your feedback about your channel or station preferences which helps us reevaluate the channels and programs we offer. Thank you! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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5 Messages

3 years ago

This is correct. On Monday, April 25, my DVR recorded a show on Decades, channel 1162. Before Tuesday's edition of that show, channel 1162 switched from Decades, KPWTLD4, to Story, which is KPWTLD6. 

I too would love to have Decades back if possible, either in addition to or instead of Story. 

Visitor

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1 Message

3 years ago

Please Bring Decades TV back

Visitor

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2 Messages

3 years ago

While we're on the subject of programming, are there any networks that feature a wide range of vintage television programs - how often does anyone need to view every episode of Mannix, Cannon or Barnaby Jones?  

Visitor

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5 Messages

3 years ago

Why can’t I get Decades in Medford Massachusetts? 

Visitor

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5 Messages

3 years ago

When can Decades tv return in Massachusetts? 

Problem Solver

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954 Messages

Hello and thanks for taking the time to reach out @user_bec1e2. There has not been any communication on when it possible may come back. I will pass your feedback along that you are interested in getting Decades TV back! 

I no longer work for Comcast.

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