Thank you for meeting us here in our community about removing the sports package from your account, @Kate1122. Sorry to hear it's not something you need anymore, but we're happy to assist with this. We'll need to access your account securely in order to assist. For this reason, we ask for you to send us a Direct Message with your full name and complete service address. We look forward to your message.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
XfinityLinda
Official Employee
•
2.4K Messages
8 hours ago
Thank you for meeting us here in our community about removing the sports package from your account, @Kate1122. Sorry to hear it's not something you need anymore, but we're happy to assist with this. We'll need to access your account securely in order to assist. For this reason, we ask for you to send us a Direct Message with your full name and complete service address. We look forward to your message.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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