current bill has a "One-time charge of $17.99" for Entertainment extras. We did not request this. Please advise.

blshumaker, Hi there! Thanks for reaching out. I never like seeing unexpected charges on my bill so I can understand the concern. You've reached the right place for support. Our team of billing experts are happy to help. Pricing updates are communicated on the billing statements regarding the services you have. You can view these details here. Usually, Entertainment extra charges can include add-on channel packages, streaming bundles, and Regional Sports Network fees. In order to research this for your account specifically, I will just need to pull up the account. To ensure I pull up the correct account, please send us a DM with your name and address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.