CSPAN in High Definition

I have Ultimate TV package, supposedly 185+ cable channels. However I am unable to get CSPANHD (channel 1228 Santa Cruz CA). - screen says channel temporarily unavailable, contact your provider.

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XfinityGabby

Official Employee

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1.5K Messages

27 days ago

Hello, @thebw. Are there any troubleshooting steps you've attempted to possibly resolve the issue?

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thebw

Contributor

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16 Messages

H Gabby: Not yet. What do you recommend?

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27 days ago

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XfinityGabby

Official Employee

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1.5K Messages

@thebw, can you please attempt rebooting your box? You can also easily troubleshoot through our awesome Xfinity app as well.

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27 days ago

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thebw

Contributor

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16 Messages

I did that, but it wasn't helpful. Also I am a TIVO user, and the error code d261 please contact your provider is a TIVO error code.

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26 days ago

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XfinityOrlandoM

Official Employee

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1.2K Messages

Since we have you in our private chat let's continue the conversation there so we can live deeper into your account

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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26 days ago

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Channels and Programming

thebw

CSPAN in High Definition

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