I can’t find it either. 808 still says court tv but showing a movie in Bounce network. I called to find out where court tv has moved but the person helping has no idea what they are doing. Restarting my cable box, telling me there is an outage of court tv, telling me that she will escalate to advance repair support. I’ve been trying to tell her that the ticker says court tv has moved to channel 69.1 but there is no such channel on My xfinity in the providence RI market. I am simply asking her to check a new channel line up but on her end court Tv still is listed as 808. Unfortunately too difficult to get help with someone that is in the local area. Very frustrating. And you would think that xfinity would know channels are moving and to update them properly. Supposedly according to the ticker court Tv was becoming bounce tv and court TV would move on Feb 7 but nothing is updated nor does the person have any clue about it.
I am having the same problem and cannot find Court TV. It said the new channel it is on 69.1. But I do not have that channel. I hope someone from Xfinity can help out as to where it can be watched. Pay a lot of money for Xfinity and this is one of channels that look forward to watching.
Thanks for reaching out @kelly173! I know how frustrating it is when a channel you watch regularly suddenly isn’t where it should be, and I appreciate you letting us know what you’re seeing!
Our engineers are aware of an issue in the Boston area where channels 13, 808, and 1028 are currently showing Bounce TV even though the guide lists them as Court TV. There isn’t a temporary workaround available yet, but the team is actively investigating this issue.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_azljsu Thank you for reaching out so we can help you locate Court TV. We'd be heart-broken to see you go and I'd like the opportunity to turn this experience around :). Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_azljsu
Visitor
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2 Messages
4 days ago
It doesn't appear to be televised today?
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user_dy80h6
Visitor
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1 Message
3 days ago
I can’t find it either. 808 still says court tv but showing a movie in Bounce network. I called to find out where court tv has moved but the person helping has no idea what they are doing. Restarting my cable box, telling me there is an outage of court tv, telling me that she will escalate to advance repair support. I’ve been trying to tell her that the ticker says court tv has moved to channel 69.1 but there is no such channel on My xfinity in the providence RI market. I am simply asking her to check a new channel line up but on her end court Tv still is listed as 808. Unfortunately too difficult to get help with someone that is in the local area. Very frustrating. And you would think that xfinity would know channels are moving and to update them properly. Supposedly according to the ticker court Tv was becoming bounce tv and court TV would move on Feb 7 but nothing is updated nor does the person have any clue about it.
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kelly173
Visitor
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1 Message
3 days ago
I am having the same problem and cannot find Court TV. It said the new channel it is on 69.1. But I do not have that channel. I hope someone from Xfinity can help out as to where it can be watched. Pay a lot of money for Xfinity and this is one of channels that look forward to watching.
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user_azljsu
Visitor
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2 Messages
2 days ago
I look forward to watching court tv. Watch it every day. Thinking about cancelling Xfinity!
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